PROFES management consultant, ICF trainer and coach. Aleksandra specialises in customer service, sales support, team management consulting and training, as well as the psychology of change. She gained experience in leading Polish banks, combining the role of a coach with the position of a training manager in the Sales Support Department. For several years, she cooperated with one of the largest retail chains in Poland, where she implemented new labour standards related to modern customer service.
- 6 steps of monitoring the competition no. 10/2020
- Don't give in to negative emotions On-line only no. 11/2020