Articles
- A colorful message, or what you can tell the client with colors no. 6/2019
- "Dear client, you can't afford that!" no. 10/2020
- Communicating changes to clients no. 11/2020
- How to motivate yourself no. 12/2020
Toolbox
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“My Attitude” test – self-analysis
nr 13/2020Develop yourself -
Instant motivation - worksheet
nr 12/2020Develop yourself -
Communication about changing prices or terms of business - script
nr 11/2020Scripts and scenarios -
Applying the "You can't afford that" technique – script
nr 10/2020Scripts and scenarios -
Difficult situations with clients – script
nr 10/2020Scripts and scenarios
