A psychologist, art therapist, trainer, Paulina has been involved in sales for more than 8 years. She has implemented projects in the field of telephone sales, including: telecommunications, finance, and debt collection. Since 2010, she has conducted training and workshops in sales techniques and effective assimilation of knowledge as well as interpersonal competences. For more than 4 years, she managed a team of internal trainers, preparing them for various positions at Contact Center One. Paulina currently works as a trainer in the Educational Program at the European Institute of Education Engram.