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nr 13/2020

The manager as a herd leader in an age of uncertainty

The manager as a herd leader in an age of uncertainty
  • What do patterns of attachment have to do with the manager-employee relationship?
  • What styles of attachment do we distinguish?
  • In the current situation of uncertainty and crisis, how can a manager react when they notice employee anxiety?
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nr 13/2020

The manager from Sèvres

The manager from Sèvres
  • What is the ideal example of a boss?
  • How can you be a manager employees never want to leave?
  • What are the most serious mistakes you should avoid?
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nr 12/2020

Selling in a crisis

Selling in a crisis

The impact of the COVID-19 pandemic on sales teams cannot be understated. As organizations frantically turned their attention to keeping their employees and customers safe, maintaining business continuity and protecting cash, many sellers found themselves in an unprecedented situation. Suddenly, they discovered that many, if not all, of their sales opportunities are stalled, with no clear options about...

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nr 12/2020

Selling in the time of coronavirus

Selling in the time of coronavirus

There’s no doubt that the COVID-19 pandemic has hit most businesses hard. We have all had to learn new ways to work and the keyword is ‘pivot’. Pivoting your business, and sales, to cope with the change in circumstances has been vital to success. And we at No Fluff have been no different.

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nr 12/2020

Selling in uncertain times

Selling in uncertain times

In most industrial countries affected by the COVID-19 pandemic, the rate of newly reported cases finally appears to be decelerating, after nearly half a year since the global pandemic began. This is good news, certainly. However, according to recent research by McKinsey, the pandemic recovery curve is not likely to be symmetrical – it will almost certainly exhibit a gradual return to normalcy over...

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nr 11/2020

What game are clients playing?

What game are clients playing?

Sales is a game. A game in which both sides are guilty of foul play. Bluffing, manipulation, and unfair tactics are an integral part of the whole process. Where in all this is a place for an authentic relationship between partners?

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nr 10/2020

Storytelling ‑ facts and myths

Storytelling - facts and myths

Storytelling is an increasingly popular tool in sales. When practiced and refined, it can bring measurable results in the form of improved results and better customer relations. However, there are still a few storytelling myths that are circulating in the world of sales. Let’s have a look at three beliefs about storytelling and see if they’re true.

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